Utah Tech Jobs - Latest Comments

Re: How is the Economy and Recession Affecting YOU?

robertmerrill — Mon, 24 Nov 2008 14:36:41 -0000

I received the following other two comments on this post via twitter:

jalbright: "Cancelled cable (which I hardly watched anyway) and now bring my lunch to work. Those 2 things have really helped out"

monicabuckles: "We had to cut back on vacations. we haven't been anywhere in over a year. "

Re: APX ALARM of Provo, Utah is a Thief and a Liar.

robertmerrill — Mon, 24 Nov 2008 14:00:58 -0000

Sorry Margarita.... GOOD LUCK! :(

Re: APX ALARM of Provo, Utah is a Thief and a Liar.

TIESHETTA — Wed, 19 Nov 2008 16:57:14 -0000

HI I CAN RELATE, I WILL NEVER, EVER EVER, EVER REFERR APX TO ANYONE. THEY CAME TO MY HOME LATE ONE NIGHT PRETENDING THEY WERE ADT. TELLING ME THEY WERE HERE TO UP GRADE MY SYSTEM(KEY PAD) HAD ALL MY INFORMATION, AND CHANGED MY SERVICE OVER TO APX. BECAUSE IT WAS DAYS LATER WHEN I FOUND OUT WHAT THEY DID I WAS TOLD THERE WAS NOTHING I COULD DO ABOUT IT BECAUSE THE CONTACT THAT I DIDN'T KNOW WAS A CONTACT WHICH WAS MADE OUT TO ME TO BE A WORK ORDER FORM SHOWING THEY WERE HERE, WAS PAST THE DATE TO DECLINE THERE SERVICES. THEY ARE LIARS, RUDE WITH NO POINT TO HELP NO ONE BUT THEMSELVES. APX COMING INTO MY FAMILY WAS THE WORST THING TO EVERY HAPPEN TO US. THEY TOLD ME IF I DON'T WANT THERE SERVICE THEN I SHOULD SELL IT TO SOMEONE ELSE. NOW THE DEVILS ARE CALLING MY HOUSE OVER ERRORS THEY MADE. PLEASE IS THERE SOMEONE WHO CAN HELP ME...

Re: How is the Economy and Recession Affecting YOU?

robertmerrill — Tue, 18 Nov 2008 14:34:54 -0000

That's interesting, Matt. How has your clientele received the change to Net-15?

Re: How is the Economy and Recession Affecting YOU?

Matthew Reinbold — Tue, 18 Nov 2008 14:05:46 -0000

From a business perspective the terms on invoices I send out have gone from Net-30 to Net-15. I've also arranged to have the ability for clients to pay with credit in addition to check.

Re: Considering Dumping Disqus

jessestay — Fri, 14 Nov 2008 04:20:54 -0000

Add to my other comments that you should keep Disqus if anything because Daniel's an awesome guy, in person and online. ;-)

Re: Considering Dumping Disqus

jessestay — Fri, 14 Nov 2008 04:19:41 -0000

When you add your Disqus feed to FriendFeed, your friends see it. Every time someone comments on your blog and they have a FriendFeed account, their comment gets published to FriendFeed also for all their friends to see. If anyone likes or comments that on FriendFeed, it goes back up to the top again. In fact, this comment is getting published to near 700 people following me on FriendFeed because I am feeding my Disqus comments into FriendFeed. Disqus gives your readers the ability to own their own comments, while at the same time promoting your blog even more.

Also, check out my post on this awhile back (but you guys probably read this because you subscribe to my blog, right?):

http://staynalive.com/articles/2008/07/01/frien...

:-)

Re: Considering Dumping Disqus

robertmerrill — Fri, 14 Nov 2008 04:10:22 -0000

Well, go figure, seems like they've all appeared. ;)

Re: Considering Dumping Disqus

robertmerrill — Fri, 14 Nov 2008 04:09:41 -0000

Like Thom said... How do you integrate friendfeed?

Re: APX ALARM of Provo, Utah is a Thief and a Liar.

Margarita — Thu, 13 Nov 2008 12:54:28 -0000

I know how you feel I just got a call from Anderson, Crenshaw & Assoc. They too have threatened with a civil lawsuit ...
I explained to the guy that, we were renting the house we were in and they gave me a 30 day notice due to the reason of them selling the house ok so where did that leave me? I had to find a place and like right away! He did not care, " Unfortunately they don't care of your situation you broke your contract and they want thier payment you still owe over $1000.00 in the contract well if they take me to court so be it I feel real bad cause I cant not do anything about it but I do feel it now I will never ever recommend APEX Alarm's to no one I will make sure it gets around even if I have to go around knocking on doors.......MDR

Re: 4 Factors Creating Utah Workforce Funk

LayZ Daisy — Mon, 10 Nov 2008 12:00:11 -0000

A well written blog. I think this also applies to the rest of the country.

Re: How to Retain Your Employees

Ankur — Thu, 06 Nov 2008 05:33:46 -0000

cheers. This can be used as a ready reckoner anytime.

I also follow a blog on Importance of Human Resources:
http://managehrnetwork.blogspot.com/

Rgds,
Ankur
http://managehrnetwork.blogspot.com/

Re: 4 Factors Creating Utah Workforce Funk

robertmerrill — Fri, 31 Oct 2008 15:12:22 -0000

Thanks! What specifically did you like?

Re: 4 Factors Creating Utah Workforce Funk

Utah IT Services — Fri, 31 Oct 2008 15:03:30 -0000

Really good insight!

Re: About My Company

robertmerrill — Mon, 27 Oct 2008 14:27:25 -0000

Note, I work for Omniture now, so this isn't current information as far as I know.di

Re: Considering Dumping Disqus

Thom Allen — Fri, 24 Oct 2008 19:13:37 -0000

Seesmic reply from Thom Allen

Re: Considering Dumping Disqus

jessestay — Fri, 24 Oct 2008 18:57:49 -0000

Be sure to integrate with FriendFeed - you'll get much more discussion.

Re: Considering Dumping Disqus

danielha — Fri, 24 Oct 2008 18:37:49 -0000

Hi there, I'm from Disqus. What comments are disappearing?

Re: Appreciating Your Interviewee

robertmerrill — Tue, 07 Oct 2008 22:21:15 -0000

@tom great feedback and example. Thanks for sharing!

Re: Appreciating Your Interviewee

Tom — Tue, 07 Oct 2008 22:15:25 -0000

You are absolutly right!!!
When I perform Interviews it is imperative to be prepared or the good hires will get away. I remember an interview I attended where the interviewer actually scheduled 3 people at the same time. It did not go well and I did not take a job with them.

Re: APX ALARM of Provo, Utah is a Thief and a Liar.

robertmerrill — Thu, 02 Oct 2008 16:38:13 -0000

@Tami, thanks for the comment. I wish you could see the other 76 comments on this post that Disqus is hiding somehow :(.

FWIW, I talked with Josh (he contacted me) and he was able to take care of everything a self-respecting company would... he listened to me, realized there were some problems (maybe on both our faults) and agreed that it would be best for us to part ways and make a clean break. APX *has* resolved my problem to enough satisfaction. I would never do business with them, nor would I recommend them to anybody, but I am personally OK with how things worked out.

I know I *could* go through all the hassle of contacting the FTC and the BBB and all those other things, but that was not my point in posting this. The *point* was that, when something goes wrong with a company's service, it should be simple to get it fixed or canceled. By very definition, having to contact a federal or non-profit agency to get a dispute resolved with a company is TOO MUCH WORK that I don't have time for.

And, about the hurricane work they did, that's great. I don't have a problem with the PEOPLE at APX... its their incredibly litigious contract, their rediculously long contract-period, and the pit-bulls they contract out to when accounts go sour.

Like I said when I posted the blog: "I am angry... knowing that my SECURITY ALARM COMPANY has resorted to bullying collection agencies and underhanded, litigious contracts to make money, and the thread of lawsuit and loss of personal property. The reason I turned to them is to PROTECT myself ... [but] YOU, Apex Alarm, are the greatest THREAT to that very security you pretended to care about."

Re: APX ALARM of Provo, Utah is a Thief and a Liar.

Tami — Thu, 02 Oct 2008 11:09:21 -0000

My brother is in upper management at Apx Alarm. I made him aware of your situation, Robert, and he immediately responded by talking to Josh Houser, the executive over customer service. Josh responded that he has dealt with you, Robert, personally and has not been able to make you happy after his efforts at doing so...I don't know "what" efforts were put forward by Josh so that was ambiguous and could be interpreted that Josh has done nothing and so you're not happy or he's done something and you're still not happy. I've always gone to the Better Business Bureau immediately if ever there has been a customer service issue. I've never been disappointed in going the BBB route as all sides--both you and the business--can be guaranteed a fair mediation. I've walked away with a free laptop from CompUSA and a whole CD of original family portraits by a top-notch photography studio, as a result. Another approach would go the FTC route. If there is truly something illegal going on on Apx's side, they would be investigated.

My business partner is personal friends with Bob Garfield (www.comcastmustdie.com), who is personal friends with Ralph Nader...Ralph and Bob are serious consumer advocates so I would recommend contacting Bob at his website (cited previously) if the BBB or FTC route does not help. My guess is if you have significant documentation the BBB will be able to resolve this issue for all concerned.

To be fair, from the Apx side you can view a positive report about their customer service by going to the following:
Story about APX on local NBC Channel.
http://www.ksl.com/index.php?nid=148&sid=4397436 <http://www.ksl.com/index.php?nid=148&sid=43...>

Story about APX from the local paper
http://www.heraldextra.com/content/view/282251/17/

Re: 4 Factors Creating Utah Workforce Funk

robertmerrill — Wed, 01 Oct 2008 23:03:35 -0000

That makes it sounds like you can't go wrong when hiring offshore... of course it's harder than that.

Re: 4 Factors Creating Utah Workforce Funk

FemaleCTO — Wed, 01 Oct 2008 22:48:15 -0000

Just hire off-shore...The talent is plentiful and the reimbursement reasonable.

Re: APX ALARM of Provo, Utah is a Thief and a Liar. | Utah Tech Jobs

Bobby — Tue, 30 Sep 2008 14:03:30 -0000

I think it is sad that the APX employee keeps referring to it as his company. It is sad that he wants so badly to be affiliated with it because other than his money which I don't doubt he made a lot of he doesn't have much going for him. He is a sub contractor and so he isn't part of APX and they don't care AT ALL about him the second he stops making them money. He has fallen subject to being part of the group and he is holding on for dear life, but the group, like the manager who recruited him and makes great over-rides on his sales is just selling him the way he sells others. At least he is respectful and uses proper language talking to ladies. In five years you will all be out of your contract and will have lent word of mouth warnings to a lot of people a learned a lesson. This sub-contracted apx "marketing manager specialist advertising rep etc" will have some money but without that is just nothing. Oh well, I guess he can swear at me now, I'm sure he'll be very original and that his parents would be very proud of him and that his siblings think he is the best...

Utah Tech Jobs - Latest Comments

Re: How is the Economy and Recession Affecting *YOU*?

Re: APX ALARM of Provo, Utah is a Thief and a Liar.

Re: APX ALARM of Provo, Utah is a Thief and a Liar.

Re: How is the Economy and Recession Affecting *YOU*?

Re: How is the Economy and Recession Affecting *YOU*?

Re: Considering Dumping Disqus

Re: Considering Dumping Disqus

Re: Considering Dumping Disqus

Re: Considering Dumping Disqus

Re: APX ALARM of Provo, Utah is a Thief and a Liar.

Re: 4 Factors Creating Utah Workforce Funk

Re: How to Retain Your Employees

Re: 4 Factors Creating Utah Workforce Funk

Re: 4 Factors Creating Utah Workforce Funk

Re: About My Company

Re: Considering Dumping Disqus

Re: Considering Dumping Disqus

Re: Considering Dumping Disqus

Re: Appreciating Your Interviewee

Re: Appreciating Your Interviewee

Re: APX ALARM of Provo, Utah is a Thief and a Liar.

Re: APX ALARM of Provo, Utah is a Thief and a Liar.

Re: 4 Factors Creating Utah Workforce Funk

Re: 4 Factors Creating Utah Workforce Funk

Re: APX ALARM of Provo, Utah is a Thief and a Liar. | Utah Tech Jobs

Re: How is the Economy and Recession Affecting YOU?

Re: How is the Economy and Recession Affecting YOU?

Re: How is the Economy and Recession Affecting YOU?