5 comments

• 

  daniel34

  1 year ago

  Did anyone see this? A really funny picture poll about Guy Kawasaki, on pollsb (click my name for the link).
  reply
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  Robert Merrill

  1 year ago

  Uh oh.
  
  I got a phone call last night from Doba's phone number. I didn't take the call, and they didn't leave a message. That was interesting...
  
  But, worse, this morning I started to hear from people that they were getting pitched by email and by phone on Doba's products.
  
  Even worse, it seemed they had the greenest of the green doing the pitching, leaving both Ash Buckles and the poor sod calling him both scratching their head at the awkward conversation.
  
  I've Direct Messaged Guy Kawasaki via Twitter, and emailed the contact-person at Doba who I was told to contact If I had any further questions. The next step is to get in touch with Jeremy Hanks to be sure he knows what's going on.
  
  Look, I don't mind that Doba wants to introduce me to their stuff. I *like* Doba. However:
  - They DIDN'T disclose that they were going to use my personal information for marketing when I signed up
  - They didn't give me a chance to OPT-OUT of contact either
  - From ASH's example, they didn't even know WHY he had registered. Someone just had his name on a list or autodialer and just called him.
  
  There's nothing wrong with marketing, but you lose TRUST when you don't tell your market what you're doing or what your agenda is.
  
  Come on, DOBA... tell us what's up! That's all we ask!
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• 

  Robert Merrill

  1 year ago

  Ash Buckles and others noted that Doba had been calling people who registered for the Guy event. http://www.ashbuckles.com/index.cfm?mode=blog&b...
  
  I emailed Doba and received the following reply:
  

  Robert,
  
  Thank you for letting me know. We do have a call floor that welcomes new users to our service, however they should not be calling anyone registering for the Guy Kawasaki speaking event. Our engineers are working to solve this problem by the end of the day. Please inform anyone else that contacts you regarding this.
  
  Again, I apologize and hope to see you at the event in November!
  
  Thanks!
  
  Meagen [snip]
  Executive Assistant
  Doba

  
  
  Good news!
  reply
• 

  Thom Allen

  1 year ago

  Thanks for taking this further than I did. When I took the call this morning, I told the guy that I'm not sure why he was calling me. Anyway, in the end the guy said "all you have to do is tell me your not interested." So I said, not interested.
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• 

  Jeremy Hanks

  1 year ago

  Meagen's information was spot on. I posted a comment over at http://www.ashbuckles.com/index.cfm?mode=blog&a... as well. It was an oversight by our team. This event is for the good of Utah, and we're able to facilitate that and happy to do it. It was never meant to promote our services--not our target demographic anyway. ;)
  
  We've got it cleared up now, and we're looking forward to facilitating this event so that everyone can learn a lot from Guy.
  
  Jeremy
  CEO, Doba
  reply